After meeting the requirement, the player's withdrawal has been pending for a day, despite the casino promising instant withdrawals. The player from Japan had deposited crypto ETH into his Vave account, but it hadn't been credited due to alleged issues at the payment center. The player from Greece has experienced a technical kłopot while playing Blackjack. The player from Australia has experienced a technical kłopot while playing auto Roulette. The player from Brazil has been accused of irregular play and had his winnings withheld.
Player’s Winnings Haven’t Been Received Yet
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Despite providing screenshots of the verification confirmation, the casino is uncooperative. The player from Australia is having trouble making a withdrawal from Hellspin Casino. Even though her account państwa review hell spin verified a year ago, the casino is now demanding additional documents and has rejected her withdrawal request multiple times. The player stopped responding owo our questions and comments, therefore, we rejected the complaint. The player from Australia noted that the casino hadn't paid out his winnings due to a first deposit bonus being mistakenly activated, despite him personally turning it off. However, the player did not provide further information despite multiple requests from our team.
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The Player's Requesting A Refund
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- He hadn't requested the closure and had received conflicting reasons from the casino for the action.
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Also, live dealer and table game options accommodate users with different tastes. The player from Florida had requested a withdrawal prior to submitting this complaint. However, the Complaints Team had advised him owo wait for at least 14 days after requesting the withdrawal, as it państwa usual for withdrawals to take some time owo process. This delay could have been due jest to unfinished KYC verification or a high volume of withdrawal requests.
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Player’s Deposit Disappeared
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When he tried to use it a month later, the casino informed him that the nadprogram has expired. We decided to reject this complaint because we couldn't force the casino jest to return an expired nadprogram and the player had more than enough time to play with it. The player from Australia has not passed the verification process.
Bezpečnost A Fair Play
The player reported that the casino had refused owo accept his documents and cancelled his withdrawal. Frustrated with the situation, the player decided to wager his winnings and requested owo close the complaint. As a result, we had closed the complaint due to the player's decision owo use his winnings, thus ending the withdrawal process. The player from Thailand had his account closed and funds confiscated by Helspin due owo alleged fraudulent activity. We requested further information and communication evidence from the player. However, the player did not respond to our messages and questions.