Gusto is the brand name for the platform operated by the company ZenPayroll, Inc. It has an A+ rating with the Better Business Bureau (BBB), although neither Gusto nor ZenPayroll is accredited with the organization, which is a paid service. It launched as ZenPayroll in California in 2012 as part of the startup incubator Y Combinator, and it’s been available in all 50 states since 2015. It’s been backed by reputable investors valued at $9.5 billion as of August 2021. Gusto customers can contact customer support via chat, email or phone. Gusto’s phone support is only available Monday through Friday from 7 a.m.
- Simplify payroll processing and ensure compliance with our automated payroll service designed for your business.
- In addition, the platform shares income insights and personal tax documents such as W-2s.
- Gusto offers three plans for companies looking to manage payroll for both full-time employees and contractors.
- Running employee payroll through Gusto is simple and flexible to your company’s needs.
- Based on what we were able to play with in the platform, Gusto guides you through payroll and benefits management in a way that makes these processes less overwhelming.
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In addition, customization of reporting, payroll templates and dashboard is limited. Testing Gusto out from the employee’s point of view, we were able to easily update our personal details, view and enroll in benefits and more. When a new employee signs their offer letter, Gusto facilitates the rest of the onboarding process to ensure they get properly set up for their new job even before day one.
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Is Gusto a reputable company?
We found time off policies easy to set up, and we gusto online like that Gusto suggests time off policies to include. Gusto has at least two standout features from its competitors, namely, the ability to pay a variety of employee types as well as tools to support their financial goals. Gusto Online streamlines payroll, taxes, and HR for small and medium-sized businesses, making staff administration effortless and efficient for business owners. Streamline your HR processes with our comprehensive management tools designed for efficiency and ease of use in small to medium-sized businesses. Gusto syncs payroll, taxes and wages data directly to QuickBooks to make accounting even easier. However, the downside we noticed is that payroll and adding new team members, in particular, require a lot of manual data entry upfront.
Payroll
Gusto is a https://www.bookstime.com/ great choice for startups and small businesses that want to focus on automated, compliant payroll and build out from there to include solutions for benefits, time tracking and more. Gusto includes a reports library for the categories of time tracking, contractors, payroll and more. Otherwise, it’s easy to create your own report related to either employee information or payroll by selecting what variables to include.
Additional Admins
It even provides the option to send a digital welcome card to help the new employee feel welcomed. Gusto has its own native applicant tracking tool available to Gusto Plus and Premium customers, but if you choose the Simple plan, you can integrate an external ATS, such as JazzHR or Greenhouse. If you pay anyone by check, you have to manually print checks Gusto generates. It doesn’t have an option payroll to automatically print and mail physical paychecks. Contact us for assistance with payroll, taxes, and HR solutions tailored for your business needs.